FAQ

Frequently Asked Questions (FAQs)

1. What is TATVANI?

TATVANI is a contemporary ethnic fashion brand offering premium-quality clothing designed with timeless elegance, modern silhouettes, and exceptional craftsmanship.

2. What sizes do you offer?

We offer sizes from XS to 8XL on selected styles. Please refer to the Size Guide available on each product page before placing your order.

3. How do I choose the right size?

Click the Size Guide on the product page to compare measurements and select the best fit. If you need assistance, our support team is happy to help.

4. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on eligible orders and selected locations.

5. How long does shipping take?

  • India: 3–7 Business Days

  • International: 7–15 Business Days (depending on destination)

6. Do you ship internationally?

Yes, we deliver worldwide. Shipping charges and delivery times are calculated during checkout.

7. Can I exchange my order?

Yes. We offer size exchanges within 7 days of delivery, subject to stock availability and our exchange policy.

8. Can I return my order?

Returns are accepted only for damaged, defective, or incorrect products. Please raise your request within 48 hours of delivery.

9. How do I request an exchange or return?

Contact our customer support with:

  • Order ID

  • Product photos

  • Unboxing video (required for damaged or incorrect items)

Our team will guide you through the process.

10. How can I track my order?

Once your order is shipped, you'll receive a tracking link via Email, SMS, or WhatsApp.

11. Can I cancel my order?

Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

12. Which payment methods do you accept?

We accept:

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

  • International Cards

13. Will the colors look exactly the same as shown?

We strive to display our products as accurately as possible. Slight variations may occur due to lighting and screen settings.

14. How should I care for my garments?

Please follow the care instructions mentioned on the product page and garment label to maintain the quality and longevity of your purchase.

15. How can I contact TATVANI?

If you have any questions, our customer support team is here to help.

Email: TATVANI8766@GMAIL.COM

WhatsApp: +91-8766339505

Need More Help?

If you can't find the answer you're looking for, feel free to contact our customer support team. We'll be happy to assist you.

TATVANI – Wear Your Essence