EXCHANGE/RETRUN/REFUND POLICY

Return, Exchange & Refund Policy

At TATVANI, we are committed to delivering premium quality products and ensuring a smooth shopping experience. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

We accept returns only if:

  • You receive a damaged, defective, or incorrect product.

  • The product is unused, unwashed, unworn, and in its original condition.

  • All original tags, packaging, and accessories are intact.

  • The return request is raised within 48 hours of delivery.

To report an issue, please email us with your Order ID, clear photos of the product, and an unboxing video.

Size Exchange

Need a different size? We've got you covered.

  • Size exchanges can be requested within 7 days of delivery.

  • Products must be unused, unworn, unwashed, and include original tags.

  • Exchange is subject to stock availability.

  • Reverse shipping and reshipping charges may apply.

Exchange for Another Product

You may exchange your order for another product of equal or higher value.

  • Any price difference must be paid before dispatch.

  • If the replacement product costs less, the balance will be issued as Store Credit.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products purchased during clearance or final sale.

  • Customized or made-to-order products.

  • Gift cards.

  • Products without original tags or packaging.

  • Used, washed, altered, or damaged items caused after delivery.

Refund Policy

Refunds are applicable only for:

  • Cancelled orders before dispatch.

  • Orders that cannot be fulfilled by TATVANI.

  • Approved returns for damaged, defective, or incorrect products.

Once the returned item passes our quality inspection, the refund will be processed.

Refunds are issued to the original payment method within 5–7 business days, depending on your bank or payment provider.

Shipping charges, COD charges (if applicable), and payment gateway fees are non-refundable.

Order Cancellation

  • Orders can be cancelled only before dispatch.

  • Once an order has been shipped, it cannot be cancelled.

  • Refunds for prepaid cancelled orders will be processed within 5–7 business days.

International Orders

  • International orders are not eligible for return or exchange unless an incorrect or damaged product has been delivered.

  • Customs duties, taxes, and shipping charges are non-refundable.

Quality Assurance

Every order undergoes multiple quality checks before dispatch. In the rare event that you receive a damaged or incorrect item, our team will resolve the issue as quickly as possible.

Need Assistance?

For any questions regarding returns, exchanges, or refunds, please contact our customer support team with your Order ID.

Email: TATVANI8766@GMAIL.COM
WhatsApp: +918766339505

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